Policies

Policies

CANCELLATIONSand

RESCHEDULING:



Sometimes things happen and you have to cancel or reschedule your appointment and that's OK. There is no fee if notification is given at least 24 hours prior to your appointment. However there is a 50% charge if you if you give less than 24 hours’ notice.

CANCELLATIONS/RESCHEDULING:



Sometimes things happen and you have to cancel or reschedule your appointment and that's OK. There is no fee if notification is given at least 24 hours prior to your appointment. However there is a 50% charge if you if you give less than 24 hours’ notice.

ARRIVING ON TIME/SESSION LENGTH:



Out of respect and consideration of my time and other clients, please plan to be on time. Arrive 10-15 minutes early for any appointment in order to get the full time scheduled. If you arrive right on time or late, I can only give you whatever time remains of your appointment and you will be responsible to pay the full length of the session you requested.

*This time is scheduled just for you and only you which is why I require a credit card on file or prepayment to reserve and guarantee your appointment. However, it WILL NOT be charged unless you do not adhere to the Cancellation/No- Show policy.

If you do not wish to save a credit card number on file, no problem! You can prepay your service online with an eGift Card here on my website. Cancellation/No-Show policy will still apply.

ARRIVING ON TIME/SESSION LENGTH:



Out of respect and consideration of my time and other clients, please plan to be on time. Arrive 10-15 minutes early for any appointment in order to get the full time scheduled. If you arrive right on time or late, I can only give you whatever time remains of your appointment and you will be responsible to pay the full length of the session you requested.

*This time is scheduled just for you and only you which is why I require a credit card on file or prepayment to reserve and guarantee your appointment. However, it WILL NOT be charged unless you do not adhere to the Cancellation/No- Show policy.

If you do not wish to save a credit card number on file, no problem! You can prepay your service online with an eGift Card here on my website. Cancellation/No-Show policy will still apply.

Card on File Policy:


This time is scheduled just for you and only you which is why I require a credit card on file or prepayment to reserve and guarantee your appointment. However, it WILL NOT be charged unless you do not adhere to the Cancellation/No- Show policy.


Card on File Policy:


This time is scheduled just for you and only you which is why I require a credit card on file or prepayment to reserve and guarantee your appointment. However, it WILL NOT be charged unless you do not adhere to the Cancellation/No- Show policy.


Minors Policy:


I do work with minors ages 12-17 years of age.

- A Minors Release form is required to be filled out by the parent or guardian of minor.

- A parent or guardian will be required to accompany minor to appointment.

- Depending on age, parent or guardian will either be asked to stay either in the room, in the waiting area or the facility until service is complete. 


Minors Policy:


I do work with minors ages 12-17 years of age.

- A Minors Release form is required to be filled out by the parent or guardian of minor.

- A parent or guardian will be required to accompany minor to appointment.

- Depending on age, parent or guardian will either be asked to stay either in the room, in the waiting area or the facility until service is complete. 


New Client Intake Form


- Please fill out the New Client Intake Form included in your appointment confirmation email at least 24 hours in advance of your session. Otherwise, you must arrive 10-15 minutes early to fill out the paper version at the studio.

New Client Intake Form


- Please fill out the New Client Intake Form included in your appointment confirmation email at least 24 hours in advance of your session. Otherwise, you must arrive 10-15 minutes early to fill out the paper version at the studio.

- Notification that is given less than 24 hours prior to the appointment time will result in a 50% charge of the reserved service amount.


- Failure to arrive for your appointment will result in a 100% charge of the reserved service amount.



- Notification that is given less than 24 hours prior to the appointment time will result in a 50% charge of the reserved service amount.


- Failure to arrive for your appointment will result in a 100% charge of the reserved service amount.



COLORADO 

Therapeutic Massage

Providing Natural Solutions for Pain Relief, Mobility and Relaxation.

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Sola Salon Studios

1265 Sgt Jon Stiles Drive

Spa Suite #7


Call or Text:

1.720.326.1256


Email:

LeannClay@coloradotherapeuticmassage.com

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